Voice Intelligence · Quality Control

AI Call Quality Control: 100% audit, scoring, standards control and automatic card filling

We automate call quality control based on your scripts and SOPs: transcription, checklist, violations, loss reasons and automatic CRM filling.

NDA · On‑Premise · Integrations · Fast pilot · Support

AI Quality Control

What you get as a result

Call audit without sampling.

The system converts 100% of conversations into manageable quality metrics. Every call gets transcribed and scored by checklist: weak scenario stages and team growth points are visible.

Role-based reports.

For sales managers, training, quality service and directors: top violations, rejection reasons, employee ratings and coaching recommendations.

SOP control and risk reduction.

Control of mandatory phrases, prohibitions and regulations. Risk reduction and transparent evidence base for reviews.

Auto-filling cards with facts.

We extract key facts from calls and record them in deal cards: need, budget, rejection reason, next step, tags and tasks. The card becomes the source of truth.

HOW WE WORK

Implementation format

Clear process from call connection to reporting and CRM integration.

Connecting call sources

Connect Calls & Sources

Telephony, call tracking, queues, managers, and metadata. We configure record exports and link to leads.

Quality checklist and scoring rules

Quality Checklist & Scoring

We formalize SOPs into criteria: stages, weights, thresholds, penalties, required and prohibited actions.

Pilot and calibration

Pilot on Real Calls

We verify recognition quality and scoring accuracy. We agree on benchmarks and "correct" examples.

Launch and scaling

Launch, Reports & CRM

We configure role-based reporting, notifications, and auto-fill CRM. Next — metric monitoring and checklist development.

Demo Interface

Interactive Demo: How the System Analyzes a Call

Select a call, view checklist scores, CRM-ready facts, and pre-generated scenarios: client email, next call, and upsell.

AI Quality Control · Demo
Score
78/100
Need Turnkey installation
Budget up to $3k
Concern timeline
Next Step Proposal today · call tomorrow 12:00
Generated Email
Next Call Script
Upsell Script

Industries Where AI QC Delivers Fast Results

Pays off fastest where there are high call volumes, service standards, and CRM discipline requirements.

And others.

Examples and cases

IMPLEMENTED CASE

Call Audit

100% Control Instead of sampling

AI transcribes calls and evaluates them by quality checklist. Finds loss points and violations.

Speech-to-Text Quality Analytics
UNDER NDA

Compliance Control

Lower Risks Mandatory phrase verification

System records violations, triggers and dangerous phrases. Role-based reports and evidence base for reviews.

Compliance Policy Audit
INTEGRATIONS

FACTS → CRM

CRM as source of truth Auto-filling fields and tasks

Facts from conversation go to CRM: need, budget, rejection reason and next step. Manager controls the real picture.

Bitrix24 amoCRM Automation
View all cases

Technologies

Technology stack

We select models, integrations and deployment options for your process, security and infrastructure.

Send 1 call — we'll show demo report and growth points

We'll analyze the process, create quality checklist for your script and show demo on one call: scoring, violations, loss reasons and facts for CRM.

While you listen to samples, competitors already control 100% of calls.

Submit request — we'll show demo report and implementation plan for your script.

Submit Request

TIME WAITS FOR NO ONE

Start now

While you hesitate, your competitors are already implementing neural networks.