Call audit without sampling.
The system converts 100% of conversations into manageable quality metrics. Every call gets transcribed and scored by checklist: weak scenario stages and team growth points are visible.
Voice Intelligence · Quality Control
We automate call quality control based on your scripts and SOPs: transcription, checklist, violations, loss reasons and automatic CRM filling.
NDA · On‑Premise · Integrations · Fast pilot · Support
AI Quality Control
Call audit without sampling.
The system converts 100% of conversations into manageable quality metrics. Every call gets transcribed and scored by checklist: weak scenario stages and team growth points are visible.
Role-based reports.
For sales managers, training, quality service and directors: top violations, rejection reasons, employee ratings and coaching recommendations.
SOP control and risk reduction.
Control of mandatory phrases, prohibitions and regulations. Risk reduction and transparent evidence base for reviews.
Auto-filling cards with facts.
We extract key facts from calls and record them in deal cards: need, budget, rejection reason, next step, tags and tasks. The card becomes the source of truth.
Clear process from call connection to reporting and CRM integration.
Telephony, call tracking, queues, managers, and metadata. We configure record exports and link to leads.
We formalize SOPs into criteria: stages, weights, thresholds, penalties, required and prohibited actions.
We verify recognition quality and scoring accuracy. We agree on benchmarks and "correct" examples.
We configure role-based reporting, notifications, and auto-fill CRM. Next — metric monitoring and checklist development.
Demo Interface
Select a call, view checklist scores, CRM-ready facts, and pre-generated scenarios: client email, next call, and upsell.
Pays off fastest where there are high call volumes, service standards, and CRM discipline requirements.
Contact Centers
Online Education
E-commerce
Healthcare
Finance
Recruiting
Auto Dealers
Service
Real Estate
And others.
Technologies
We select models, integrations and deployment options for your process, security and infrastructure.
We'll analyze the process, create quality checklist for your script and show demo on one call: scoring, violations, loss reasons and facts for CRM.
Submit request — we'll show demo report and implementation plan for your script.
Submit RequestWhile you hesitate, your competitors are already implementing neural networks.